Shipping & Returns

Global Logistics & Delivery

At Shenzhen Pbrobot Technology Co., Ltd., we take pride in delivering our open-source robotics kits to innovators worldwide. Our standard logistics process ensures your hardware arrives safely and efficiently.

Shipping Information

We offer international shipping options. Once your order is processed, a tracking number will be provided so you can monitor your package’s journey to your facility or home. Please ensure your shipping address is accurate during checkout.

30-Day Return Policy

Your satisfaction with our robotics platform is our priority. If you encounter issues with our kits, we offer a 30-day return policy for unopened items. For hardware concerns, please reach out to our technical support team to troubleshoot before initiating a return.

Warranty Coverage

All products manufactured by Shenzhen Pbrobot Technology Co., Ltd. are covered by a limited warranty against manufacturing defects. If you believe your product is faulty, please contact our support desk with your order number and a description of the issue.

If you have any questions regarding your shipment or our return protocols, please contact us at [email protected].

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